At The Redheaded Hare, we value your trust and respect your privacy. The Privacy Policy explains how we collect, use, and share personal informational when you visit our website, browse our antiques and vintage collections, make a purchase, or contact us.

Information We Collect

When you interact with our website, we may collect the following information:

• Contact Information: Your name, email address, telephone number, billing address, and shipping address.
• Order Information: Items purchased, transaction details, order history, and shipping preferences.
• Payment Information: Payment details processed through Shopify and its supported payment providers.
• Website Information: IP address, browser type, device information, pages visited, and interactions with our website.
• Communications: Information you provide when contacting us, requesting assistance, or subscribing to our newsletter.

How We Use Your Information

We use personal information to:

• Process purchases and fulfill orders.
• Arrange domestic and international shipping.
• Provide order confirmations, tracking updates, and customer assistance.
• Respond to questions, returns, and other requests.
• Maintain the security and functionality of our website.
• Improve our products, services, and shopping experience.
• Send promotional emails and shop updates when permitted by applicable law and your marketing preferences.
• Comply with applicable legal obligations.

Shopify & Payment Processing

Our online store is powered by Shopify.

Shopify and authorized payment providers process certain informational necessary to operate our store, complete transactions, and provide secure checkout services.

We do not receive or store your complete payment card information through our standard Shopify checkout.

For additional information about Shopify's privacy practices, please visit Shopify Consumer Privacy Policy.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, understand website activity, improve performance, and provide relevant marketing.

Certain cookies are necessary for the website to function, while others may be used for analytics or advertising.

Where applicable, you can manage cookie preferences through our website’s privacy controls or your browser settings.

Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify and payment processors.
• Shipping carriers and fulfillment providers.
• Website hosting, analytics, and technical service providers.
• Email marketing and customer communication services.
• Government authorities or other parties when required by law.

We may also share information in connection with a business transfer or to protect our legal rights.

We do not sell customer contact lists to third parties. Certain advertising or analytics activities, if enabled, may nevertheless qualify as a sale, sharing, or targeted advertising under applicable privacy laws.

International Customers

The Redheaded Hare welcomes customers from the United States and internationally.

Depending on your location, your personal information may be processed or stored in countries other than your own, including the United States, through Shopify and other service providers.

Applicable privacy protections and legal requirements may differ between countries.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent to certain processing activities.
• Opt out of certain advertising-related data uses.
• Request information about how your personal data is processed.

These rights may be subject to legal exceptions and verification requirements.

You can contact us through our website to submit a privacy request. Where available, you may also use our Your Privacy Choices page.

Email Marketing

If you subscribe to our newsletter, we may send updates about new arrivals, special collections, shop events, and promotions.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Unsubscribing from promotional emails does not prevent us from sending essential communications about your orders.

Security

We use Shopify and other service providers to help maintain a secure shopping environment.

Although reasonable measures are taken to protect customer information, no method of electronic transmission or storage can be guaranteed completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact The Redheaded Hare through the Contact page on our website:

https://theredheadedhare.com/pages/contact